For Clinics

Expanding access to patients in remote areas

Help expand the service area of the clinic in remote areas through online channels. Adding services to care for patients at home, meet a doctor, deliver medicines online. Help add new revenue channels for the clinic.

Clinics are healthcare facilities that effectively reach patients because they are small and spread in communities. The clinic provides treatment, including general diseases, chronic diseases, or complex diseases, which is need follow-up by specialized doctors. Clinics in large cities often face intense competition from other clinics or hospitals, while clinics in remote areas are usually limited to only serving patients in their regions.

Dietz helps clinics expand medical service coverage with telemedicine innovations

Dietz allows clinics to expand medical services to cover a wider area using telemedicine technology. With the systems, they can maintain the high standards of medical practice in other areas. Clinic services can be accessed through the Dietz Telemedicine system quickly and easily.

Improve competitiveness

Dietz Telemedicine helps the clinic to be able to compete with other clinics using online service platforms with more efficient practice. A digital system improves efficiency in management by supporting chat, video calls, issuing electronic prescriptions, accepting payments online, tracking the delivery status of medicines by mail or courier.

Build long-term relationships with patients using a continuous health monitoring system

Dietz has a self-monitoring system to help monitor patient health information even they are at home, such as tracking blood sugar and blood pressure, assisting patients in recording symptoms, and their health information in a friendly way. Clinics can follow up and give advice online; this system helps build a bond between patients and doctors.

Reimbursement of health insurance

Dietz helps clinics coordinate health insurance companies to reimburse medical expenses for patients who hold insurance without having to reserve for medical expenses. The platform helps the clinic expand its services to health insurance patients.

Telemedicine License Service (Thailand)

Dietz and Healthcare Quality Consultants can provide a service to submit a request for permission of telemedicine services for clinics in Thailand to the Department of Health Service Support or the Provincial Public Health Office. Dietz’s telemedicine system complies with the notification of the Ministry of Public Health, Re: Standards for Hospital Services Using the Telemedicine Service System 2021 (announced on 18 January 2021). This notification defines the standard of a private infirmary that would like to provide a telemedical service system to protect the safety of service recipients in hospitals. Licensee and private infirmary operator need to submit document (Application form for changing of infirmary business under SorPhor.16 form) to the licensor requesting additional telemedicine services developed by themself. according to the request form for changing the operation of the hospital business according to the SorPhor.16 form

Supported according to the announcement of the Medical Council of Thailand

Dietz Telemedicine is supported according to the Medical Council Announcement no. 54/2563 regarding the guidelines for the practice of telemedicine and online clinics (announced on 9 July 2020). The announcement defines that providing care or services needs to perform only through the telemedicine system at an infirmary. Providing care through the telemedicine system must meet specified criteria such as the Medical Practitioner Standard Criteria of the Medical Council of Thailand 2012 (B.E.2555), Criteria for (Medical Competency Assessment Criteria for National License 2012 (B.E. 2555) and amended in 2020 (B.E. 2563), criteria or guidelines prescribed by the Medical Council in accordance with the framework of the medical profession law. Consultation between a medical practitioner or other public health personnel that complies with other laws is specifically stipulated; it is not considered as telemedicine. Caregivers and patients should be aware and must be aware of technology and electronic limitations. Caregivers and patients must know that the activities carried out through the information system may also contain a risk from the information system. Therefore, it must be done under an information system with international standards and information security, which is maintained to be ready for use be inspected. Information systems for telemedicine operations must obtain information security standards in accordance with the Electronic Transactions Act 2019 (B.E. 2562) and the Protection Act Personal Data 2019 (B.E. 2562) or related laws, etc.

Case study

Caring for COVID patients in Bangkok

Bangkok Smile Medical Clinic (Bangkok, Thailand) is a private clinic. However, despite its small size clinic, it plays an important role in helping covid-19 patients in Bangkok.
During the pandemic of COVID-19 in Bangkok, the capital city of Thailand, it has the highest infection rate in the country, with thousands of people per day. Patients without symptoms or mild symptoms need to be taken care of with home isolation. However, the number of Covid-19 patients is very high. Therefore, government hospitals are unable to provide adequate services.
Bangkok Smile Medical Clinic with Dietz Telemedicine system help in caring covid-19 patients who are treated at home by using telemedicine technology. The Dietz Telemedicine platform consists of various function systems, including patient data collection, daily healthcare records, examination recordings, and doctors’ advice via chat and video call. Moreover, the systems also help in food delivery, equipment and medicines delivery to the patient’s home. As a result, the Dietz system can support hundreds of patients access doctors and care effectively.

Examples of Clinics use Dietz’s system

Operating costs

The clinic will have two parts of the expenses, including the installation fee, starting at $500 per year. The cost for patients with chronic diseases starts at $2.5 per patient per month (allow to create patient care packages for self-pay or disburse from health insurance). The use is not limited to the number of medical personnel and active patients.

Other costs such as obtaining a Telemedicine (Thailand) license start from $500.
If interested in using the platform, please contact: