For Hospitals

In the case of chronic disease patients, the patients necessary to control their health conditions such as blood pressure, blood sugar levels, and body weight to be in normal conditions. Moreover, diet and proper nutrition, such as the number of carbohydrates, protein, fat, sodium, potassium, and daily energy intake, are essential to reduce complications, risk of life-threatening chronic diseases, and improve the quality of life. Unfortunately, however, most patients are still unable to control the disease well. It was due to the lack of ongoing health monitoring and counseling after the patient returned from the hospital. As a result, there are doubts about behaving at home, suitable diet, medications, and exercise.

Most hospitals’ health teams take care of chronic diseases patients by using their private channels, such as Line and Group Line. First, the patients have to submit their health check-up results to the nurse; then, they will transfer the information to the doctor. However, this system is a non-professional method that affects personal contact channels, no security and privacy, increasing the risk of communication errors and data breaches. Moreover, the information is not systematically stored; therefore, it is difficult to process and analyze.

Dietz NCDs Telemedicine is a telemedicine platform for hospitals and healthcare facilities. It provides follow-up and caring for patients with chronic diseases or non-communicable diseases (NCD) to improve their quality of life. The platform allows healthcare teams to communicate with patients continuously via Dietz’s chat or video calls. Patients can easily submit their health check-up results into the system, even staying at home. The results of health check-ups, the symptoms inform, and diet are collected systematically. The platform will analyze the data and create the trend of patients’ health automatically as graphs. The data information also generated links to the hospital with secure, private, and does not increase personnel workload.

Healthcare professionals or multidisciplinary teams such as doctors, nurses, pharmacists, dietitians, physical therapists can monitor the patient’s symptoms, and health check-up results at home. For example, patients can check-up the glucose levels using finger-stick test strips (self-monitoring of blood glucose, SMBG), blood pressure monitoring (Home Blood Pressure Monitoring; HBPM), and can be recorded into the Dietz’s system by themselves. Moreover, all symptoms, the dosages of insulin injection, and other health check-ups related can be recorded into the system. The data will automatically send to the health team via Dietz’s platform. The healthcare professionals can check and consult to provide the best health monitoring for the patients and take action on time if needed.

If patients have questions, the questions can be sent to the health team via chat at any time. The health team can advise patients on ongoing self-care via chat or scheduled video calls as suitable without increasing the workload. Dietz’s platform will immediately notify the patient via SMS even if the patient is not online.

Healthcare teams can assess the patients’ health data connected to the hospital systems (e.g. HosXP / SSB / HomC / Centrix / Abstract, etc.). They can check the health examination graphs, such as Glucose levels, HbA1C, types of lipid levels, liver function, kidney function, etc. The platform is designed to link the data across hospitals, such as between hospitals in the same hospital chain, central hospital to a community hospital, or sub-district health promotion hospital in remote areas.

Dietz is designed with intensively concerned about personal and organizational privacy information security. The system provides encrypted data, security in Protocol SSL, Cloud, Amazon Web Service (AWS) with certified security standards. The patient must agree to use it before accessing the service in terms of personal data protection.

In addition, the system also supports the disbursement of private health insurance, self-payment, or other state welfare related, such as the National Health Security Scheme (Thailand) and Civil Servant Scheme (Thailand).